Uber is known as the world's best traveling app. It has a lot of customers worldwide, who use its services daily. Uber users have a lot of facilities like add credit, history of rides, awesome Uber customer support service center, and fast communication with drivers without sharing personal numbers. This is a positive point of view. In this article, you learn about Uber's customer support service information.
Now we talk about Uber customer support service negative point of view. Uber is a system where we can find a ride and select the destination where we want to go. Every Uber system has bugs. Like other systems, sometimes Uber users face problems. But Uber has an active customer support service available for solving system problems and provide information.
According to my experience in Uber service only one time I face a technical problem. Before the ride I checked the upfront fare (Estimate Rate) is PKR 250-300 and the trip area is approximately 8-10 KM. But after I finished my ride I checked my Fare is PKR 947 and my trip area is 88.6KM. Yes this is shocking for me. So now the question is how can i contact Uber Customer Support and solve my technical problem.
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How to contact Uber customer service.
I face a technical problem, maybe in your case have some other problem. First you need to check your problem and find the solution in help (Bottom side in your trip)
In the trip section you have a lot of other options in the help section.
Like : Accident during drive.
Face Problem in Using Uber promotions and credits, Paying with cash, Improving the pickup experience, etc.
Check all these options if you cannot find your problem solution there then go to next step to send issue details Via Social Media and Email.
How To Contact Uber Support Via Social Media.
In social media Uber have verified Page in Facebook and Verified Profile in Twitter . Here you can easily send messages with your issue and include details as much as possible with Email and Mobile Number. In social media avoid too many messages Uber representatives reply you in business working hours and if possible it can solve your problem.
How To Contact Uber Support Via Email.
For going Uber Email support “CLICK HERE“
Then you go to the support forum page. Here put some basic details about your problem. Like are you ? Driver, Rider, Restaurant. What kind of help you need. Tell him about additional details. Give him Email. Select Country.
After this, you will receive a message in your Email/Uber app. This method is very simple and useful. I suggest you try it if you cannot see a fast response in social media.
After my support within 24 hours my issue is solved and add credit in my Uber account. I am sure this article is helpful for you. Because when I face this problem at-least 2-3 hours I can spend time finding this page to submit my problem in ThesolveTech , read all it’s policies for understanding and much more. Sharing is caring, share this information. Let me know if I miss something. For any kind of question feel free send me a message in my email or comment in the comment section. Thanks for your time. Have a nice day.
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